Terms and Conditions
Governing Law and Jurisdiction, Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the UAE.
IMPORTANT TIPS FOR YOUR TRIP!
- Time adjustment will not be made due to late arrival and refund request will not be accommodated.
- For people with motion sickness/seasickness or think may have please advised to take motion sickness pills at least 30 minutes – 1 hour before the trip.
- Bring your valid Invoice/Voucher and present upon arrival.
- Each passenger must present a valid Identification Card (Labor Card, Emirates ID, Passport ID, VISA & Driving License) as per coast guard policy.
- Please come 10 – 15 minutes early before the trip.
- Changes to the reservation is subject to the availability (additional charges may applied).
- Cancellation outside 72 hours from trip time: You will be charged 30% of trip cost.
- Cancellation outside 48 hours from trip time: You will be charged 50% of trip cost.
- Cancellation outside 36 hours from trip time: You will be charged 80% of trip cost.
- Cancellation outside 24 hours from trip time: You will be charged 100% of trip cost.